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Last updated: 16th August 2025
Important: Please read these terms carefully before using ComplyTrack. By accessing or using our service, you agree to be bound by these terms.
These Terms of Service ("Terms") govern your use of the ComplyTrack website and services (the "Service") operated by Xtenalyze Ltd ("us", "we", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
ComplyTrack is a UK compliance monitoring platform that provides:
The Service is designed to assist with compliance monitoring but does not constitute legal or professional advice. Users remain responsible for their own compliance obligations.
To access certain features of the Service, you must create an account. You are responsible for:
We reserve the right to terminate accounts that violate these Terms or are inactive for extended periods.
ComplyTrack offers various subscription plans with different features and limitations:
Billing is processed monthly or annually in advance. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.
Failure to pay fees may result in service suspension or termination.
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action against users who violate these terms.
Your privacy is important to us. Our data practices are governed by ourPrivacy Policy, which is incorporated into these Terms by reference.
We collect and process data in accordance with UK GDPR and Data Protection Act 2018. Company information is sourced from Companies House public records.
You retain ownership of any data you provide to us and grant us a license to use such data to provide the Service.
The Service and its original content, features, and functionality are owned byXtenalyze Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.
We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be unavailable due to:
We will provide reasonable notice of planned maintenance when possible.
To the fullest extent permitted by law, Xtenalyze Ltd shall not be liable for:
Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.
Important: ComplyTrack is a monitoring tool. Users remain solely responsible for meeting their compliance obligations and deadlines.
Either party may terminate this agreement at any time:
Upon termination, your access to the Service will cease and your data may be deleted in accordance with our Privacy Policy.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
Continued use of the Service after changes constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us:
Email: hello@complytrack.co.uk
Phone: +44 20 3026 4567
Address: Goldfinger Court Flat 307, 23 Balladier Walk, London, E14 6UN
Xtenalyze Ltd is a Private Limited Company registered in England and Wales. Company Number: 09147474. Registered Office: Goldfinger Court Flat 307, 23 Balladier Walk, London, Tower Hamlets, E14 6UN, England.